Cultural Sensitivity among University Students: Evidence from Jordan

Abstract

This study aims to investigate how university students at the University of Jordan demonstrate cultural sensitivity. The researchers developed a 40-item Cultural Sensitivity Scale divided into three subdomains, using a five-point Likert scale. The validity and reliability of the scale were confirmed, and it was administered to a sample of 198 students. The findings revealed that the overall level of cultural sensitivity—particularly in the subdomains of respect for cultural differences and trust and attentiveness during interactions—was moderate. However, students displayed a high level of cultural sensitivity in the domain of engagement and enjoyment in interactions with others. The study highlights a moderate representation of cultural sensitivity among students at the University of Jordan, with particularly high engagement in interpersonal interactions. Recommendations include raising awareness and encouraging activities that promote respect for cultural differences and strengthen interpersonal communication among university students.